Fitbit Step Counter Not Working

For fitbit versa and fitbit ionic press and hold the back and bottom buttons until you see the fitbit logo on the screen.

Fitbit step counter not working.

Simply press the side button on your charge 4 while it s turned on. The fitbit is halfway charged currently. Your tracker should vibrate. Through our testing we ve found fitbit to be among the most accurate in sleep tracking heart monitoring and step counting with its in house algorithms improving all the time.

Contact fitbit explain problem try their solutions if doesn t work have them send form for a new one. I just got the fitbit chrage 2 hr for my birthday 4 days ago and i absolutely love it. Let go of the buttons. Your device registers 1 floor when you climb about 10 feet or 3 meters.

The algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. The length of your charge varies depending on your device but there are ways to extend it. Your device uses changes in barometric pressure combined with the steps you take to calculate floors climbed. Your fitbit fitness tracker is supposed to record various things like steps calories and time.

However it continues to track my heart rate. If all of these steps have failed you try restarting your fitbit. Before to continue with the next steps i d like to know what you can see on the display of your fitbit. On your versa 2 swipe over and select the timer option.

I had to do that and had a new watch in 4 days just watch no band or anything else but not a problem. Is this responding when trying to charge it. If everything is properly connected and still not working try plugging it into a different usb port. Fitbit devices don t count floors on stationary exercise equipment such as a stairmaster or treadmill or when you go down a flight of steps.

Fitbit devices have a finely tuned algorithm for step counting. Good to hear that it is working now after the all the steps that you both have. Have you tried to set it up. If you still have issues with your device turn it off and turn it back on.

This guide will walk you through fixing any issues you have with your fitness tracker not recording your steps. When it fails to do that it feels like there s no point having the tracker. Tjharding and charlie2869 you ve done an excellent job troubleshooting your fitbit.